Privacy Policy

AdventureYogi Privacy Policy

 

This privacy policy explains how we use any personal information we collect about you when you use this website or book a retreat with us. We have tried to make it as easy to read and understand as possible- but if you have any queries please email us at info@adventureyogi.com We have a lawful basis to obtain your information in order to provide you with the best service possible, and we only keep data for as long as you are happy for us to.  After speaking with us, you do always have the right to complain to the ICO if you aren’t happy with the way we are handling your data.

 

What information do we collect about you?

We collect information about you when you:

  • Make an order for retreats, holidays or massages
  • Make an enquiry with us
  • Request a call back from us
  • Request to be on our newsletter list

We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

 

How will we use this information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we offer that we think may be of interest to you.

Bookings: We use a third party booking system named Rezdy, where we store your details securely on their system. Rezdy has its own privacy policy which you can find here: https://www.rezdy.com/privacy-policy/

Marketing: We use two third party pieces of software to store your data when you sign up to our newsletter: Campaign Monitor and InfusionSoft. Campaign monitor’s privacy policy can be found here: https://www.campaignmonitor.com/policies/#privacy-policy and InfusionSoft’s here https://www.infusionsoft.com/legal/privacy-policy

Competitions: When you enter into a competition affilitated with us- we may provide personal information given to us to the company providing the prize. We will always say in the terms and conditions of the competition listing who we will be giving the data too.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to third parties. If you no longer wish to be contacted for marketing purposes, please email info@adventureyogi.com

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 06/09/2017.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email on

info@adventureyogi.com

By phone on

01273782734

By post

AdventureYogi Ltd
41 – 43 Portland Road,
Hove, BN3 5DQ

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